Shipping policy

Shipping Information

We currently ship Australia-wide only.

Processing Time
Orders are processed within 1-3 business days (excluding weekends and public holidays).

Shipping Rates
Shipping costs are calculated at checkout or charged at a flat rate, depending on your location and selected shipping option.

Delivery Timeframes
Estimated delivery times vary depending on your location:

  • Standard shipping: typically 3–7 business days

  • Express shipping: typically 1–3 business days

Delivery times are estimates only and may be affected by carrier delays outside our control.

Tracking
Once your order has been shipped, you will receive a tracking link via email.

Lost or Delayed Parcels
If your parcel has not arrived within the expected timeframe, please contact us and we will assist with a carrier enquiry.